AS OF: SEPTEMBER 11, 2023
Terms of Serivce .
Welcome to Arinex Live, the website, online platform, and mobile apps (collectively, “Arinex Live”) of Arinex Live Pty Ltd, trading as Arinex Live (“we,” or “us”) . This page explains the terms by which you may use our online and/or mobile services, websites, APIs, SDKs, email notifications, onsite technologies, and Software (as defined in 1(c) below) provided on or in connection with the service (collectively, the “Services”). Your access to and use of the Services are conditioned on your acceptance of and compliance with this Terms of Service Agreement (the “Agreement”).
By accessing or using the Services you represent that you have read, understood, and agree to be bound by this Agreement and to the collection and use of your information as set forth in the Privacy Policy, whether or not you are a registered user of our Services. John reserves the right to make modifications to this Agreement and will provide notice of these changes as described below. This Agreement applies to all visitors, users, and others who access the Services (“Users”).
Please read this agreement carefully to ensure that you understand each provision and contact us if you have any questions. To the extent that we process any personal data that is subject to the general data protection regulation (the “GDPR”) as a part of the customer content, on the customer’s behalf, in the provision of the Services hereunder, the terms of the data addendum (accessible from within your account profile on the Service]) (the “data addendum”), which are hereby incorporated by reference, shall apply.
If you have any questions or comments about our Terms of Service, please contact us at privacy@arinexgroup.com.
Use of Our Services
We provide an event experience, management, and technology toolset, called “Arinex Live”. The platform and web services are called the “Arinex One Platform” or “Arinex Live Platform”.
Eligibility
You acknowledge that this Agreement forms a binding contract between you and us. You must read and agree to this Agreement before using the Services. If you do not agree, you may not use the Services. You may use the Services only if you can form a binding contract with us, are not a person barred from receiving Services under the laws of Australia or other applicable jurisdiction, and only in compliance with this Agreement and all applicable local, state, national, and international laws, rules and regulations (including without limitation all applicable laws regarding online conduct and acceptable content, the transmission of technical data exported from Australia or the country in which you reside, privacy, and data protection).
In order to register for an account, we may, at our discretion, require that you sign up through a third-party service provider, such as Google. Microsoft, Facebook, or GitHub. Any use or access to the Services by anyone under 18 is strictly prohibited and in violation of this Agreement. The Services are not available to any Users previously removed from the Services by us.
Our Services
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-assignable, non-transferable, non-perpetual license to internally use and access the Services solely as necessary to develop, maintain and support your events in accordance with the documentation or specifications included in the Services. We reserve all rights not expressly granted herein in the Services.
Our Software
Use of any software and associated documentation that is made available via the Services (“Software”) is governed by the terms of the license agreement that accompanies or is included with the Software, or by the license agreement expressly stated on the website page(s) accompanying the Software. These license terms may be posted with the Software downloads or at the website page where the Software can be accessed.
You shall not use, download or install any Software that is accompanied by or includes a license agreement unless you agree to the terms of such license agreement. At no time will we provide you with any tangible copy of our Software.
We shall deliver access to the Software via electronic transfer or download and shall not use or deliver any tangible media in connection with the;
- delivery, installation, updating or problem resolution of any Software (including any new releases); or
- delivery, correction or updating of documentation.
For the purposes of this section tangible media shall include, but not be limited to, any tape disk, compact disk, card, flash drive, or any other comparable physical medium.
Unless the accompanying license agreement expressly allows otherwise, any copying or redistribution of the Software is prohibited, including any copying or redistribution of the Software to any other server or location, or redistribution or use on a service bureau basis. If there is any conflict between this Agreement and the license agreement, the license agreement shall take precedence in relation to that Software (except as provided in the following sentence). If the Software is a pre-release version, then, notwithstanding anything to the contrary included within an accompanying license agreement, you are not permitted to use or otherwise rely on the Software for any commercial or production purposes.
If no license agreement accompanies the use of the Software, use of the Software will be governed by this Agreement. Subject to your compliance with this Agreement, we grant you a non-assignable, non-transferable, non-sublicensable, revocable non-exclusive license to use the Software for the sole purpose of enabling you to use the Services in the manner permitted by this Agreement. Some Software may be offered under an open-source license that we will make available to you. There may be provisions in the open-source license that expressly override some of these terms.
Our Accounts
In order to use certain features of the Services, you must register for an account with us. Your account with us gives you access to the Services and functionality that we may establish and maintain from time to time in our sole discretion. We may maintain different types of accounts for different types of Users, and these different accounts may have different functionalities available to them. For example, we offer 1) a delegate account (“Delegate Account”), and 2) several types of admin accounts (each an “Admin Account”). Users with Delegate Accounts shall be able to use the Services on a limited basis.
Certain account types may allow you to authorise additional accounts for other Users and associate those authorised Users under your account. Users may identify a username and password for the User’s account on the Services. The Services may also be accessed using the single sign-on method.
If you open an account on behalf of an entity, then:
- “you” includes both you and the entity you represent, as applicable; and
- you represent and warrant that you are legally authorised to bind the entity to this Agreement.
By connecting to us with a third-party service, you give us permission to access and use your information from that service as permitted by that service, and to store your credentials for that service.
You may never use another User’s account without permission. When creating your account, you must provide accurate and complete information, and you must keep this information up to date. You are solely responsible for the activity that occurs on your account or any account you authorise for a User on the Services, and you and the Users you authorise must each keep your account passwords secure. You must notify us immediately of any breach of security or unauthorised use of your account. We will not be liable for any losses caused by any unauthorised use of your account.
You may control your User profile and how you interact with the Services by changing the settings on your settings page. By providing us your email address you consent to our using the email address to send you Service-related notices, including any notices required by law, in lieu of communication by postal mail. We may also use your email address to send you other messages, such as changes to features of the Services and special offers. If you do not want to receive such email messages, you may opt-out or change your preferences in your user settings page within your account on the Services. Opting out may prevent you from receiving email messages regarding updates, improvements, or offers.
Service Rules
You agree not to engage in any of the following prohibited activities:
- reverse engineering or decompiling the Services or any component thereof, or attempt to create a substitute or similar service through use of or access to the Services, unless this is expressly permitted or required by applicable law;
- copying, renting, leasing, selling, transferring, assigning, sublicensing, or altering any part of the Services;
- using our name(s) to endorse or promote any product or service, including a product or service that utilises the Services;
- using the Services for any illegal, unauthorised, or otherwise improper purposes, or in any manner which would violate this Agreement;
- removing any legal, copyright, trademark, or other proprietary rights notices contained in or on the Services;
- using the Services in a manner that, as determined by us, in our sole discretion, exceeds reasonable request volume, constitutes excessive or abusive usage, or otherwise fails to comply or is inconsistent with any part of the Services documentation; or
- implying inaccurate creation, affiliation, sponsorship, or endorsement of you, or the entity you represent.
The features of the Services that we provides are always evolving and the form and nature of the Services thatJ oyn provides may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) providing the Services (or any features within the Services) to you or to Users generally and may not be able to provide you with prior notice. We also retain the right to create limits on use and storage at our sole discretion at any time without prior notice to you.
Usage Limits
Regardless of whether you have an account with us or Admin Account, we may limit:
- the number of network calls that your products may make to the Services;
- the maximum file size; and
- anything else about your Account as we deem appropriate, in our sole discretion.
We may impose or modify these limitations without notice. We may utilise technical measures to prevent over-usage and stop the usage of the Services by an Event after any usage limitations are exceeded or suspend your access to the Services with or without notice to you in the event you exceed any such limitations.
General Representations and Warranties
You represent and warrant that:
- your use of our Services will be in strict accordance with our Privacy Policy, available via https://www.arinexlive.com, with this Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from Australia or the country in which you reside) and;
- your use of our Services will not infringe or misappropriate the intellectual property rights of any third party.
Events
Event Policy
- violate any privacy policies, laws and regulations;
- violate our Privacy Policy;
- violate any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right;
- violate any laws or regulations (including any privacy laws) or any obligations or restrictions imposed by any third party;
- be harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, or patently offensive, or promote racism, bigotry, hatred, or physical harm of any kind against any group or individual, or be otherwise objectionable;
- be harmful to minors in any way;
- contain any computer viruses, worms, or any software intended to damage or alter a computer system or data;
- send unsolicited or unauthorised advertising, promotional materials, junk mail, spam, text messages, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; or
- offer or promote services that may be damaging to, disparaging of, or otherwise detrimental to us or our licensors, licensees, affiliates and partners.
Refusal of Events
Monitoring
Ownership
Ownership
If you believe any content on the Services infringes your copyrights, you may request that we remove the content from the Services (or disable access to that content) by contacting us at privacy@arinexgroup.com
Feedback
Fees and Payment Terms
Payment
You agree to pay all fees or charges to your account in accordance with the applicable fees, charges and billing terms in effect at the time a fee or charge is due and payable. Unless otherwise agreed to by us in writing, Users must provide us with valid credit card (Visa, MasterCard, or any other issuer accepted by us) (“Payment Provider”). Your Payment Provider agreement governs use of the designated credit card account, and must refer to that agreement and not the terms of this Agreement to determine its rights and responsibilities.
By providing us with your credit card number and associated payment information, you agree that we are authorized to immediately invoice your account for all fees and charges due and payable to us hereunder and that no additional consent is required. You agree to immediately notify us of any change in your billing address or credit card used for payment hereunder. We reserve the right at any time to change our prices and billing methods, either immediately upon posting on the Services or by e-mail delivery to you.
Automatic Renewal
You will be responsible for payment of the applicable subscription fee amount for the Services (the “Service Subscription Fee”) at the time you create your account and select your monthly or annual package (each, a “Service Commencement Date”). In the event that you exceed the established usage limits for your selected subscription tier, we reserve the right to require further payments from you to cover the cost of any such overage.
Your subscription to the Services is non-cancellable and, non-refundable. Your subscription to the Services will automatically renew for successive terms equal in length to the initial term (each, a “Renewal Term”), at our then-current price for the applicable subscription tier unless earlier terminated in accordance with Section 8 (Term and Termination). You may terminate your access to the Services at any time pursuant to Section 8(c) (Your Termination) below.
Pricing
Taxes
Our fees are net of any applicable taxes, including but not limited to sales and use taxes, GST, and any additional taxes other than Australian taxes based on the net income, property tax or payroll taxes of us (“Taxes”), and whether these Taxes are imposed directly on you or on us. If your receipt of access to the Services, under this Agreement is subject to Taxes in any jurisdiction and you have not remitted the applicable Taxes to us, you will be responsible for the payment of such Taxes and any related penalties or interest to the relevant tax authority.
Relationship
Relationship
Marketing
Unless you notify us in writing to the contrary, we may publicly refer to you, orally or in writing, as a User of the Service, and we may publish your name and logo on our website or promotional materials. You grant us all necessary rights and licenses to do so.
Independent Development
Privacy & Security
Privacy
Relationship
Security
Term and Termination
Term
Suspension and Termination
We may change, suspend, or discontinue the availability or any functionality of the Service, or any aspect of your access to the Service, at any time without notice to you and without incurring any liability to you. We may also impose limits on certain features and services or restrict your access to part or all of the Services without notice to you and without incurring any liability to you. Furthermore, we may limit, suspend, or terminate your use of the Services (and your rights under this Agreement) at any time. In addition, this Agreement will terminate automatically and without notice immediately upon any breach of the terms of this Agreement by you.
Your Termination
Effect on Termination
- all rights and licenses granted will terminate immediately;
- any and all payment obligations, if any, will be due; and
- each party will promptly return to the other party all Confidential Information of such party in its possession, custody, or control.
Deletion of Data
Survival
Confidentiality
Ownership
“Confidential Information” means all written and oral information, disclosed by either party to the other, related to the operations of either party or a third party that has been identified as confidential or that by the nature of the information or the circumstances surrounding disclosure ought reasonably to be treated as confidential. The parties acknowledge that during the performance of this Agreement, each party will have access to certain of the other party’s Confidential Information. With the exception of Ideas (as defined in Section 3(b) Feedback above), which shall be considered proprietary to the receiving party, all Confidential Information is proprietary to the disclosing party or such third party, as applicable, and will remain the sole property of the disclosing party or such third party.
Each party agrees as follows:
- to use the Confidential Information only for the purposes described herein;
- that such party will not reproduce the Confidential Information and will hold in confidence and protect the Confidential Information from dissemination to, and use by, any third party;
- that, except as required in performance of a party’s obligations
under this Agreement, neither party will create any derivative work from Confidential Information disclosed to such party by the other party; - to restrict access to the Confidential Information to such of its personnel, agents and consultants, if any, who have a need to have access and who have been advised of and have agreed in writing or are otherwise bound to treat such information in accordance with the terms of this Agreement; and
- to return or destroy all Confidential Information of the other party in its possession upon termination or expiration of this Agreement. In the event of any unauthorized disclosure or loss of Confidential Information, the receiving party will notify the disclosing party as soon as possible.
Exceptions
- is or becomes generally publicly available or enters the public domain through no fault of the receiving party;
- is rightfully communicated to the receiving party by persons not bound by confidentiality obligations with respect thereto;
- is already in the receiving party’s possession free of any confidentiality obligations with respect thereto at the time of disclosure;
- is independently developed by the receiving party without use or reference to the Confidential Information of the disclosing party; or
- is approved for release or disclosure by the disclosing party without restriction
- to comply with the order of a court or other governmental body or applicable law, provided the party making the disclosure pursuant to the order will first have given written notice to the other party and made a reasonable effort to obtain a protective order; or
- to establish a party’s rights under this Agreement.
Disclaimer and Limitation of Liability
Disclaimer
To the extent permitted by law, we expressly disclaims any and all warranties and conditions, including, but not limited to, any implied warranty or condition of merchantability, fitness for a particular purpose, availability, security, title and/ non-infringement.
Some aspects of the Services are experimental and have not been tested in any manner. We do not represent, warrant, or make any condition that the Services are free of inaccuracies, errors, bugs, or interruptions, or are reliable, accurate, complete, or otherwise valid. We are not responsible for any content or other material downloaded or otherwise obtained through the use of the Services, all of which is obtained at your own discretion and risk. Your use of the Services are at your own discretion and risk, and you will be solely responsible for any damage that results from use of the services including, but not limited to, for any damage to your computer system or loss of data. No advice or information, whether oral or written, obtained by you from us or through or from our services will create any warranty or condition not expressly stated in the user agreement.
The Services are controlled and operated from facilities in Australia in the state of Victoria. we makes no representations that the Services are appropriate or available for use in other locations. Those who access or use the Services from other jurisdictions do so at their own volition and are entirely responsible for compliance with all applicable Australian and local laws and regulations, including but not limited to export and import regulations. You may not use the Services if you are a resident of a country embargoed by Australia, or are a foreign person or entity blocked or denied by the Australian government. Unless otherwise explicitly stated, all materials found on the Services are solely directed to individuals, companies, or other entities located in Australia.
Limitation of Liability
Indemnity
By You
Options
- procure for you the right to continue use of the Services or infringing part thereof;
- modify or amend the Services or infringing part thereof, or replace the Services or infringing part thereof with similar functionality; or
- if neither of the preceding is commercially practicable terminate the Agreement and the licenses granted herein.
Exclusions
Governing Law and Disputes
Governing Law
Arbitration
For any dispute you have with us, you agree to first contact us via email at privacy@arinexgroup.com and attempt to resolve the dispute with us informally. If we need to contact you, we will do so at the email address associated with your account.
A party must not commence legal proceedings (except proceedings seeking interlocutory relief) in respect of a dispute arising out of these Terms unless it has complied with this section. If we have not been able to resolve the dispute with you informally under section 12.b, we each agree to give the other party a formal written notice claiming that a dispute has arisen. During a 30-day period after notice is given under this section (“Initial Period”) each party to the dispute must cooperate and take all reasonable steps necessary to resolve the dispute. If the disputants are unable to resolve the dispute within the Initial Period, each disputant agrees that the dispute must be referred for mediation to a mediator agreed on by the disputant.
If the disputants are unable to agree on a mediator within 7 days after the end of the Initial Period, then the parties must submit the dispute for mediation through the Law Society of Victoria and have the president of that Law Society appoint a mediator and set the matter for mediation. The role of the mediator is to assist in negotiating a resolution of the dispute. A mediator may not make a decision that is binding on a disputant unless that disputant has so agreed in writing. Each disputant must pay its own costs of complying with this section. The disputants must pay equally the costs of any mediator engaged. The mediation will be held in Victoria, Australia. All communications concerning negotiations made by the disputants in connection with this dispute resolution section are confidential and to the extent possible, must be treated as “without prejudice” negotiations for the purpose of applicable law of evidence.
General
Entire Agreement; Amendment
Severability
Assignment
Neither party may assign this Agreement or any of its rights or obligations hereunder, to a third party without the other party’s written consent, except that a party may assign this Agreement without such consent as a consequence of a merger, consolidation, reorganization, or sale of substantially all of its assets or of the business to which this Agreement pertains. Any assignment in violation of the foregoing is null and void. This Agreement inures to the benefit of and is binding upon the parties hereto and their successors and assigns.
Waiver
Failure to enforce or a waiver by either party of one default or breach of the other party will not be considered to be a waiver of any subsequent default or breach.
Notices
- All notices required or permitted hereunder will be in writing, delivered personally, by email, or by nationally recognized overnight courier (e.g., Australia Post) at the parties’ respective addresses, if personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or email; the day after it is sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or registered mail, return receipt requested.Notices to Company shall be sent to Arinex Live, 97 Camberwell Rd, Hawthorn East VIC 3123, Australia Attn: Jacob Thomas, or to such other address as we designate in writing. Notices to you will be sent to the most recently listed in association with your account on the Services or to such other address as Customer designates in writing.You agree that we may send any privacy or other notices, disclosures, reports, documents, communications and other records regarding the Services (collectively, “Notices”) in electronic form to:
- the email address that you provided during registration, or
- by posting the Notice on the Services.
The delivery of any Notice is effective when posted to the Services or sent by us (whichever first occurs), regardless of whether you read the Notice when you receive it or whether you actually receive the delivery. You can withdraw your consent to receive Notices electronically by cancelling your account. You must give notice to us in writing via email to privacy@arinexgroup.com or another address otherwise expressly provided.
Force Majeure
Neither party will be liable to the other for failure to fulfill obligations hereunder if such failure is due to causes beyond its control, including acts of God, earthquake, fire, flood, embargo, catastrophe, sabotage, utility or transmission failures, governmental prohibitions or regulations, national emergencies, insurrections, riots or war.
Remedies
All rights and remedies of the parties, under this Agreement, in law or at equity, are cumulative and may be exercised concurrently or separately. The exercise of one remedy will not be an election of that remedy to the exclusion of other remedies. A party’s breach or threatened breach of any of its covenants or agreements in this Agreement may cause irreparable injury that is inadequately compensable in monetary damages.
Contact
Have questions or concerns about our Sub-processors? Fill out the form below to contact us or email us at privacy@arinexgroup.com